Sales/Service Advisor

K.A.G. Recruitment are delighted to be working with our client, a well-established Engineering company who are looking to recruit a Sales and Service Advisor to join their existing team based in Southampton.

Do you have experience in Customer Service? Are you looking to join a reputable organisation who are experiencing high levels of growth? If this sounds like you, please read further.

Job title: Sales/Service Advisor

Location: Southampton

Salary: Competitive, 25 days holiday plus bank holidays, holiday Buy-back scheme plus 1 day wellbeing day, Cycle to work scheme, Life Assurance, Income protection scheme and Employee assistance scheme

Job type: Permanent

Hours: Monday – Friday 8:30am to 5:30pm

About the role:
As the Sales and Service Advisor you will be responsible for delivering high quality customer service to clients at all times, from processing orders, expediting supplier orders to dealing with complaints and resolving issues. You will be at the forefront of the business and play a crucial role in ensuring company values are demonstrated.

Key responsibilities:

• Provide support and product/service information to customers
  
• Processing orders, quotations and follow ups in CRM system and expediting supplier purchase orders
  
• Resolving customer complaints and queries
  
• Assist in customer purchasing
• Fulfil any administration and coordination duties

Requirements:
You will ideally have previous experience within a similar Customer service/Administration environment, an excellent communicator who is able to display written and verbal communication with great attention to detail.

This is more than just a Customer Service opportunity; it is an opportunity for you to be at the forefront of one of the UK’s leading Engineering companies. Don’t miss out on this exceptional opportunity to advance your career. Apply now and let us turn your passion for providing outstanding customer service into a rewarding profession.