We have an exciting opportunity for an Integration Analyst to join our client, a leading Food Manufacturer based in Birmingham.
Role: Integration Analyst
Purpose of the role:
Acting as the bridge between the business, partners, project teams and technology teams, you will deliver integrated solutions in line with efficiency, availability and warranty demands of the business. You will be responsible for the efficient operations of middleware systems and implementation of high-quality interfaces between systems and have the ability to identify risks associated with the end to end services around integrated systems and suggest solutions to mitigate said risks.
Design, build, test in development and promote to live new and modified services using the defined change management process
Support IT team technical issue resolution and completion of improvement actions through the provision of expert advice and guidance for any systems integration
Proactively identify further opportunities within the EDI/integrated systems framework for improvement
Ensure all middleware systems are patched, free of vulnerabilities and operating efficiently
Provide training and support documentation to service desk personnel where incidents can be resolved by first line
Provide training and support documentation to second line on new and modified services
Produce deliverables / documentation in a timely manner and ensure they are maintained
Travel to other locations within the business to deliver and support projects as well as modified and new IT services
Perform personal administration, e.g., expenses, calendar, Contribute to the ‘Out of hours’ support programme
The ideal candidate will be educated to degree level within an IT related discipline, you will be strong communicator both written and verbal with exceptional attention to detail and possess excellent problem-solving skills along with the ability to work efficiently and to agreed timescales.
You will demonstrate a background within IT services such as EDI and other integration systems and have experience in procedural scripting languages such as VBScript and Windows batch scripts (Powershell).
You will also possess experience with database technologies such as Microsoft SQL Server, have experience of EDI Mapping and have a good understanding of the IT landscape.
ITIL 4 and Prince 2 Foundation level qualifications would also be highly desirable.
If you are interested in applying for this opportunity can you please complete the form below and attach your CV.