IT & Logistics

Welcome to our IT & Logistics Job Page featuring details of all live roles.

If you are interested in any of the opportunities and wish to discuss further please complete the submission form on the Contact page and advise of the vacancy that you wish to discuss further and we will come back to you.

Business Analyst

Our client is an award-winning Software Financial Services business based in the south of Birmingham who, due to continued expansion and growth, are looking for a Business Analyst to join their existing team.

Role: Business Analyst

Salary: Competitive

Location: South Birmingham

Our client relies on their Business Analysts to ensure clients get the most out of their systems.  They require their Business Analysts to have a rare blend of domain knowledge in either a Technical or Business capacity along with exceptional communication skills for them to be able to engage with clients throughout all stages of the lifecycle.

You will need to be confident to ask the right questions in order to identify solutions.  You will own requirements from cradle to grave and network with clients as you would within the business delivery team.

You will be involved in Project Start up by

Participating in and facilitating workshops as part of project initiation.

Collaborate with clients to gather and understand requirements.

Capturing requirements in an unambiguous way to aid the development process.

Complete analysis of requirements and complete an assessment of how requirements can be achieved.

Create and maintain epics and user stories in Jira in line with company standards.

Collaborate with the development team in order to identify options and propose alternative solutions to meet client business requirements.

Manage client expectations.

Facilitate and organise the estimation process, working with the delivery team to produce ballpark, order of magnitude and more detailed formal estimates as applicable.

Document business requirements and functionality gaps in a Business Requirements Document.

Document functional requirements in a Functional Specification

Create wire frame mock ups, process flows, swim lane diagrams etc to support requirements analysis.

You will be an integral part of Delivery Team

Collaborate with the Project Manager to provide the Delivery Team with a refined and prioritised back log of user stories.

Pair with developers and testers to elaborate on requirements during the delivery phase.

Validate and confirm requirements are fulfilled before release to client UAT.

Document client release notes.

Management of change requests.

Work with the Technical author to update the User Guide.

Deliver client training

Facilitate a showcase as a method of ensuring requirements are met and to identify any future business needs.

Work with clients through the UAT phase to triage and clarify queries or defects.

Work with senior members of the Team – PM’s, Functional Leads, Directors, SME’s

Support post live ‘warranty’ phase.

Communicate releases to the support team before go live.

The ideal candidate will have:

Experience of business transformation or change management.

Demonstrable experience as a business analyst using standard based methodologies such as Waterfall or Agile.

Experience of authoring high quality functional documentation.

Experience of contributing to technical documentation.

Working within a development team and alongside other BA’s.

Knowledge of development of IT applications or understanding of technology driven projects.

Financial lending services experience either within a financial service company or a supplier to the industry.

Excellent verbal and written communication skills.

Good working knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Project).

It is also desirable for you to have Atlassian toolset exposure (Jira / Confluence) and a BCS International Diploma in Business Analysis or ISEB Diploma in Business Analysis.

This is an amazing opportunity to join a business who invests in their employees and strives for excellence whilst supporting and developing their teams.

Software Development Lead

Our client is an award-winning Software Financial Services business based in the south of Birmingham who, due to continued expansion and growth, are looking for a Software Development Lead to join their existing team.

Role: Software Development Lead

Salary: Competitive

Location: South Birmingham

The Software Development Lead contributes to the overall success of the business by being accountable for delivering industry leading software solutions, through the leadership and development of the company’s core technical team.

Duties will include:

  • To implement, and ensure adherence to, robust development standards & processes.
  • To inspire and build technical capability within the development team.
  • To align the development team’s focus to the overall company strategy.
  • The evaluation of new software development technology and processes, making recommendations for future tools and processes.
  • The definition, implementation and improvement of metrics to support the ongoing operational efficiency and quality delivered by the function.
  • To assist with the building of a progressive learning culture and to establish a predictable model of envisioning, designing and developing products.
  • To consistently evaluate how the organisation delivers products more efficiently.

The ideal candidate will have:

  • The ability to interact at a low level with long standing senior developers.
  • A real passion to drive a team forward with the ability to demonstrate a positive, impacting attitude.
  • Demonstrable experience of developing and coaching others and building a high-performing team.
  • Previous experience within a financial services environment.
  • 5+ years of hands on development experience.
  • 2+ years of leadership experience.

This is an amazing opportunity to join a business who invests in their employees and strives for excellence whilst supporting and developing their teams.

Test Analyst

Our client is an award-winning Software Financial Services business based in the south of Birmingham who, are looking to recruit Test Analysts to join their expanding team.

Role: Test Analyst

Salary: Competitive

Location: South Birmingham

To enable faster delivery and the continuous drive towards quality applications, we need to ensure that the test strategy delivers as much automated and regression testing around the systems we build as possible.

Duties Include:

  • Liaise with clients, the project delivery team and senior business consultants to agree test deliverables, scope and acceptance criteria.
  • Plan, prepare and execute functional, integration, and regression testing scripts
  • Work with the test team to provide robust and reusable manual and automated test coverage to all client projects.
  • Accurately estimate testing effort required to assure a quality deliverable for acceptance testing.
  • Identify patterns in defects across all clients, including analysis of bugs and the root cause by taking ownership to address the issue
  • Contribute to quality metrics across all testing activities.
  • Actively contribute to test process improvement
  • Look for opportunities to construct, develop and continuously maintain a reusable regression suite.
  • Actively contribute to the continued development and implementation of the automated test framework to deliver a product driven company strategy
  • Contribute to the company objectives and targets to ensure that they are consistently achieved.
  • People Manager,  Lead a small number of testers to regularly support them in their monthly check in.

The ideal candidate will have:

  • Excellent communication skills
  • People manager skills: Managed competencies and reviews for personal development. Minimum team of 4 people
  • At least 5 years’ experience in different phases of testing (e.g. Sprint, System, Integration, User Acceptance)
  • Testing techniques used to plan and execute software tests of all application components (functional and non-functional) to verify that the software satisfies specified requirements and to detect errors. (examples: white box and black box testing techniques, static testing techniques smoke testing)
  • Knowledge of Financial Services applications (Mortgages / Savings).
  • Technically aware with an appreciation and understanding of structured testing 
  • Good verbal reasoning and concise writing skills with an attention to detail
  • Exposure to an environment that works with external clients.
  • Exposure to the Atlassian Jira toolset
  • Knowledge of Test Management and Defect Management test tools
  • ISTQB Foundation or above.

It would also be desirable for you to have experience of automated test suites such as Selenium, Cucumber or Unified Functional Testing along with exposure to some specific technical testing tools: Jemmy, Junit, JMeter.

A good working knowledge of Agile and Database Querying exposure would also be highly advantageous.

Knowledge of Jira and Confluence, Jenkins and Liquibase.

Exposure to working in the Financial Services industry would be highly desirable along with excellent analytical skills and an ability to demonstrate critical thinking.

Project Coordinator

Our client is an award-winning Software Financial Services business based in the south of Birmingham who, due to continued expansion and growth, are looking for a Project Coordinator to join their existing team.

Role: Project Coordinator

Salary: Competitive

Location: South Birmingham

As part of the PMO, your role will be to support Project Managers in the coordination, planning and control of projects whilst ensuring that project management methods and standards are followed at all times.

Duties will Include:

  • Ensure project management methods, standards and processes are followed
  • Assist Project Managers in the production and maintenance of project and resource plans
  • Monitoring project schedules and ensuring project deadlines are met
  • Monitor project costs
  • Develop and maintain the project library, filing, recording and reporting systems.
  • Coordinate the production of reports including project status reports
  • Maintain risk and issue logs and change control records.
  • Document and following up on important actions and decisions from meetings
  • Develop and support effective communication mechanisms between the project teams.
  • Undertake any other administrative tasks as specified by the Project Manager.
  • Chair and facilitate meetings where appropriate and distribute minutes to all project team members.

The ideal candidate will have:

  • 2+ years’ experience within a similar role in the software development sector
  • Excellent written, verbal and presentation skills
  • Competency in Microsoft applications including Project, Word, Excel, and Outlook.
  • Experience of Jira
  • Good attention to detail
  • Experience of enforcing processes
  • Project planning ability
  • Understanding of key project management principles and software development lifecycles

This is an amazing opportunity to join a business who invests in their employees and strives for excellence whilst supporting and developing their teams.

Logistics vacancies

Graduate Sortation Controller - Nights

We have an exciting opportunity available for a Graduate looking to join a market leading logistics business based in the Midlands

Role: Graduate Sortation Controller – Nights

Salary: Competitive

Location: Midlands

Duties include:

• Working alongside General Managers on a range of Business Projects.

• Ensuring that both Service Performance and Customer Experience are

performing above KPI Levels.

• Work proactively within the Business Network to assess processes and

areas for improvement and to take action to provide best practice.

• To achieve goals set by the Management Team to grow and develop

new innovative solutions. Producing information and summaries in a

clear and concise manner.

The successful candidate will be educated to degree level ideally in an Engineering, Business, Logistics or Supply Chain degree discipline.

You will be confident in using Excel to an advanced level and be able to present detailed findings to senior management.

You will be a confident communicator who possesses excellent problem solving skills along with the ability to work efficiently and to agreed timescales. If you enjoy working with data and can engage with the content of your work with a ‘right first time’ mentality then this is the role for you.

Logistics Controller

We have an immediate vacancy for a Logistics Controller to join our client an established Manufacturer who is looking for an experienced Logistics Controller to join their expanding business.

Job Title: Logistics Controller

Location: Great Bridge

Salary: £32,000 – 35,000

Purpose of the role:

To efficiently plan delivery routes, analyse and manage the transport operations, whilst exercising cost saving initiatives without impacting on customer service.

Duties Include:

  • Plan and analyse delivery routes on a daily basis to maximize efficiency and minimise costs
  • Manage 4 drivers including holiday systems for cover and KPI’s for accident levels
  • Create and utilise a live delivery calendar available for sales staff to work with
  • Liaise with sales and production staff to ensure orders are ready and delivered efficiently and on time (COTIF)
  • Liaise with the Warehouse Manager and Stock Controller to improve and maintain a smooth transport operation
  • Negotiate fuel, vehicle, maintenance and repair costs with suppliers
  • Negotiate agency staff rates
  • Negotiate external vehicle hire charges
  • Maintain detailed and accurate records of vehicle accidents, ensuring that vehicle costs and excesses are covered by insurers
  • Maintain an analytical data source showing a rolling trend in our delivery patterns, which can be utilised to formulate a future delivery framework
  • Maintain an analytical data source showing anomalies in our delivery system that can be used to implement best practices
  • Observe and implement continuous improvement measures in order to significantly improve our HGV accident rate

You will be experienced in both route planning and route optimisation with a strong analytical background and knowledge of creating systems to identify and limit loss-making or non-profitable deliveries.

You will possess the ability to work effectively and to agreed timelines and ideally have experience in building a fully operational logistics system.  You will be an excellent communicator and possess strong IT skill

Graduate International Road Services Specialist

We have an amazing opportunity for a Graduate International Road Services Specialist to join a market leading logistics business within the Midlands.

Role: Graduate International Road Services Specialist

Salary: Competitive

Location: Midlands

Purpose of the Role:

To deliver operational and service support, propose solutions and make recommendations to the International Management team. You will liaise with suppliers and partners, analyse service statistics and support the resolution of operational issues to drive service excellence

Duties Include

• Proactively identify and resolve service performance issues on Road Services ensuring actions are completed to improve overall service and customer experience

• Assist with the completion of Operations and Service presentations and reports for the International Management team as required in a timely manner

• Conduct trend analysis on receipt of any escalations relating to export non-compliance and submit a report of actions for resolution. Investigate customer and supplier queries or complaints relating to the International Road operation

• Monitor, record and report operational performance on a daily basis and escalate any non compliance in a timely manner to ensure service is maintained

• Provide weekly KPI updates to the International Road Services Manager.

• Support the International Management team in setting up new International accounts to ensure the successful operational implementation of new business

• Undertake specific projects, working groups or other duties as required by the International management team in order to develop or enhance the international service offering

• Supporting the International Operations Department by providing cross functional support for Offshore and Compliance teams as well as all products and services including Offshore and Compliance

The successful candidate will be educated to degree level with a minimum 2.1 classification. You will be confident in using Excel, MS Word and PowerPoint and have a professional attitude along with a drive to identify and initiate change

You will have strong organisational skills with a keen eye for maintaining thorough records of actions taken and progress made.

You will be an assertive and confident communicator to all levels with excellent time management skills

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“I honestly cannot fault anything. Every step of the way, Kate was able to answer all my questions and guide me for preparation. I wish KAG could expand to outside the Midlands as I would recommend to all my friends then! Hopefully in the future you can!”